FAQ – Complete Cosmetics Limited

Frequently Asked Questions

Trusted in more than 100 countries and 5 million customers.

Are your cosmetics cruelty-free?

Yes, Complete Cosmetics Limited is proud to be 100% cruelty-free. We never test our products or ingredients on animals.

What ingredients do you use in your makeup?

We use high-quality, skin-loving ingredients. You can find the full ingredient list for every item on its respective product page.

Do you offer international shipping?

Yes, we ship globally! Shipping costs and delivery times vary by destination and will be calculated at checkout.

How can I find my perfect shade?

We offer a virtual shade finder on our website, or you can contact our customer support team for a personalized recommendation based on your undertones.

What is your return policy?

We accept returns within 14 days of purchase for unused products in their original packaging. Please contact support to initiate a return.

Are your products suitable for sensitive skin?

Our formulas are dermatologist-tested and generally safe for all skin types. However, we always recommend patch-testing new products if you have very sensitive skin.